Ordering information
The catalog of publications is arranged chronologically, from the newest to the oldest.
When placing an order please provide as detailed information as possible about the item (author, title, ISBN, year) and the number of items you are ordering.
e-mail: narocanje@zrc-sazu.si
phone: +386 1 470 64 65
fax: +386 1 425 77 94
mail: Založba ZRC
p. p. 306
1001 Ljubljana
SI - SLOVENIJA
ONLINE ORDERS
- Purchase orders can be made in our online bookstore by clicking the cart icon (buy) beside the online price.
- We offer prepayment or payment by credit card or Paypal.
- Delivery cost: 15 € for EU and other European countries, 25 € other countries.
- For all online orders general terms and conditions apply (https://zalozba.zrc-sazu.si/sl/strani/splosni-pogoji-spletne-knjigarne).
INTERNATIONAL ORDERS
- We ship worldwide.
- For international orders regular prices apply.
- Ordered items are shipped using Pošta Slovenije (Post of Slovenia). Postage and packing will be charged additionally. Delivery costs are calculated individually according to the Pošta Slovenije (Post of Slovenia) international shipping price list. Delivery costs information will be sent to you via e-mail before the invoice is issued.
- International orders require pre-payment. Once you submit order you will receive proforma invoice which can be paid directly to ZRC SAZU bank account or by credit card. We also offer Paypal payment. Please, indicate your preferred payment method in your order and we will give you further instructions.
- Upon ordering international institutional customers must provide valid company information: address, VAT number, URL. Institutions and companies with valid VAT number are exempt from paying VAT (DDV) in Slovenia.
- Bookshops are entitled to discount prices.
ORDERS TO SLOVENIA
- Ordered items will be sent, collect on delivery, using Pošta Slovenije (Post of Slovenia). Prices are in Euros (EUR). Delivery costs are not included. The customer pays postage and packaging in fixed amount of 3.4 € per order. Please allow five working days for delivery to domestic addresses.
- Institutions and companies must provide valid VAT number.
TERMS AND CONDTIONS OF SALE
- General terms. By ordering from ZRC Publishing House the buyer accepts these terms and conditions. The buyer is guaranteed all rights from the Consumer Protection Act (Zakon o varstvu potrošnikov; Uradni list RS št. 98/2004). Confirming an order the buyer grants ZRC Publishing House the right to establish, manage and maintain their personal information, to be used in fulfilling or enforcing contractual relation rights. ZRC Publishing House is obliged not to share the data with third parties. Personal data is protected compliant to the Personal Information Protection Act (Zakonom o varstvu osebnih podatkov; Uradni list RS št. 86/2004). ZRC Publishing House reserves the right to withdraw in extraordinary circumstances from the contractual obligation, e.g. if an item ordered is out of stock, if the buyer exerts payment risks or there has been an error in the pricelist. In any such eventuality the buyer will be notified at once by e-mail or phone.
- Returns. Returns are applicable for faulty items. The buyer must notify the seller within 60 days after the fault has been discovered. This applies to all books, but not to magazines, journals, audio-video material and electronic dictionaries if the safety seal has been broken. The seller cannot be held responsible for any defects discovered after the period of two years from delivery.
- VAT. Prices on our website include 5 % VAT (for electronic and audio-video media 22 % VAT apply).
BOOKS NOT FOR SALE
Some publications are not for sale. If you wish to receive a free copy, contact us at zalozba@zrc-sazu.si. You will be notified, if the publication is no longer available.